Frequently Asked Questions

How fast does shipping take?

Standard cards (no logo) ship Next Day or 2-Day Delivery depending on the option chosen at checkout. Custom branded cards (with your logo) are made to order and ship within 7–13 business days after your artwork is approved.

How does the logo upload and artwork approval work?

When you order a custom branded product, you upload your logo at checkout. Our team prepares a proof, and once you approve the artwork, we begin production.

Will this work with my customers' phones?

Yes. Our NFC cards work with the vast majority of modern smartphones. Customers simply tap the card to the back of their phone, and their Google review page opens automatically. No app is needed.

Do your NFC products work on both Android and iPhone?

Yes. They work on both iPhone (iPhone 7 and newer) and Android devices with NFC enabled. For phones without NFC, a QR code option is also available.

Can I add my logo to the review cards?

Yes — our Custom Branded products let you add your logo and business name so the card matches your brand.

Does this comply with Google's review policies?

Our products simply make it easier for genuine customers to leave honest reviews. We do not incentivise or fake reviews. Businesses are responsible for using the cards in line with Google's guidelines.

What's your returns and damage policy?

Standard cards can be returned within our stated return window if unused. Custom branded cards are made to order and are non-refundable unless faulty or damaged on arrival, in which case we'll replace them free of charge.